Our Help Desk provides support from our knowledgeable team of engineers on any issues you are having with our products.
Support through Help Desk only
Prioritized support, including Help Desk and phone support
Priority Technical Support
Sales Tools & Marketing Materials
Exclusive Partner News & Updates
Community Engagement
Training & Education
PartnerConnect is Grandstream’s exclusive portal for our global community of partners.Whether you’re a Reseller, Integrator, Service Provider or Certified Distributor— you’ll find valuable tools, resources and news to help your business grow and succeed.
Benefits of PartnerConnect
Priority Technical Support - Submit support tickets through your PartnerConnect account to receive priority level support
News & Community Updates - Get social media updates, news, announcements and forum happenings all in one place, while interacting with fellow PartnerConnect community members
Stay up to date on upcoming certification trainings, events and webinars
Access to exclusive sales tools such as competitor charts, product presentations and buyer’s guides - available in multiple languages
Editable and printable marketing materials, including datasheets, brochures, pop-up banners and posters
Create multiple user accounts to grant your employees access to support tickets, marketing and sales materials and more
Download your Member Certificate and Official Partner Logo to promote your status as a certified member of PartnerConnect
